HOTEL MERCURE JARDINES DE ALBIA, Bilbao – A Smart Stay in the City
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Key details
About the Hotel
C/ San Vicente,6,
Bilbao,
Spain,
48001,
Basque Country
Rooms & Accommodations
Mercure Bilbao Jardines de Albia offers 138 rooms, including 6 Superior Rooms and 2 Junior Suites. Standard rooms average 20 m² and include a flat-screen TV, minibar, free Wi-Fi, and an ensuite bathroom with a bidet and hairdryer. Family rooms accommodate up to four people with a sofa bed for kids. Privilege rooms feature a 200 cm x 200 cm king-size bed, bathrobes, and a coffee machine. Junior Suites include two bathrooms, a lounge area, and a king-size bed. All rooms have soundproof walls and air conditioning.
Dining Options
The hotel's Zuria Restaurant serves traditional Basque cuisine with executive and tasting menus. The second-floor café offers local and international dishes. A 24-hour snack bar and room service are available. Nearby, Gran Vía and Casco Viejo provide pintxo bars, traditional restaurants, and international haute cuisine.
Leisure & Wellness
Spa Jardines de Albia offers massages, body treatments, and facials, including prenatal options. The hotel has a free gym, hot tub, and sauna. River tours depart from the nearby boat station. Guggenheim Museum Bilbao is an 850 m walk, and the Euskalduna Congress Palace is 1.5 km away.
Location & Transport
The hotel is next to Albia Gardens and the estuary, a 5-minute walk from Guggenheim Museum Bilbao and Casco Viejo. The airport shuttle stops at Plaza Moyúa (750 m away). Gran Vía shopping street is 100 m from the hotel, and the Old Town's traditional shops are 300 m away.
Services & Facilities
A 24-hour reception, business center, and meeting rooms (up to 85 m²) are available. Private parking costs €20 per day. Dry cleaning, car rentals, and event planning services are offered. Meeting rooms include audiovisual equipment, flip charts, and water service.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
EUR 20 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Spa & wellness centre
Treatment room
Beauty treatment
Massage
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
C/ San Vicente,6,
Bilbao,
Spain,
48001,
Basque Country
Map view
C/ San Vicente,6,
Bilbao,
Spain,
48001,
Basque Country
City landmarks
Museum
Guggenheim Museum Bilbao
1.0
km
Museum
Museum of Fine Arts of Bilbao
920 m
Landmark
Casco Viejo
970 m
Square
Plaza Nueva
920 m
Market
Mercado de la Ribera
1.3
km
Museum
Reproductions Museum Bilbao
1.2
km
Landmark
Azkuna Zentroa
1.3
km
Church
Bilbao Cathedral
1.1
km
Museum
Basque Ethnographic and Historical Museum
1.3
km
Cable Car
Funicular de Artxanda
1.1
km
Bridge
Puente de La Salve
890 m
Square
Moyua
750 m
Church
Church of San Francisco de Asis
810 m
Church
Basilica of Begona
1.7
km
Landmark
Maritime Museum
2.1
km
Square
Plaza Berria
910 m
Park
Dona Casilda Park
1.2
km
Landmark
Calzadas de Mallona
1.1
km
Landmark
Iberdrola Tower
1.1
km
Bridge
Church of Saint Anthony the Great
1.5
km
Landmark
University of Deusto
1.5
km
Church
Church of San Nicolas
870 m
Landmark
Gran Via de Don Diego Lopez de Haro
1.3
km
Nearby
Square
Plaza Circular
470 m
Church
Church of San Vicente de Abando
60 m
Bridge
White Bridge
590 m
Park
Etxebarria Park
510 m
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
370 m
at Canciller Ayala
Estatua del Sagrado Corazon
350 m
Square
Plaza de Jado
510 m
Restaurants
Cafe Iruna
220 m
Colon de Larreategui
Kafe Antzokia
20 m
2 Done Bikendi Kalea
Cinnamon
0 m
Calle San Vicente 3
Restaurante Zurima
150 m
Calle Uribitarte
Cafeteria Jardines
160 m
Alda. Mazarredo
Restaurante Aralar
170 m
Ibanez de Bilbao
Restaurante Arana
170 m
Ibanez de Bilbao Kalea
Atea Restaurante
960 m
Paseo Uribitarte 4
Txocook
360 m
Uribitarte 1 Nervion 2
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 12 reviews
8.6
8.6/10 based on 4255 reviews
Mark
United Kingdom,
April
2024
7.8/10
My stay at the hotel was incredibly comfortable and convenient. The rooms were spacious, comfortable, and very clean, offering everything I needed. The proximity to a nightclub did make the street noisy, but having an indoor parking garage was a huge plus.
Rooms
8.0
The rooms were spacious, comfortable, and very clean. The proximity to a nightclub did make the street noisy, but the indoor parking garage was a great convenience.
Service
9.0
The staff was so friendly and helpful, making my stay enjoyable. They were attentive and professional, ensuring all my needs were met.
Location
7.0
The location was perfect for exploring Bilbao, with easy access to major sights and close to cafes and bars. However, the room on -1 with a tiny window was a downside.
Dining
7.0
The dining experience was good overall, with a nice selection for breakfast. However, the price for some items was a bit expensive.
Facilities
8.0
The hotel offered great facilities, including room service, dry cleaning, and tours/ticket assistance.
Lee
United Kingdom,
February
2024
6.6/10
The hotel is in a convenient location near great attractions and transport connections, but the rooms were disappointing due to noise from a nearby nightclub at 2 am and lack of air conditioning. The service was friendly and helpful, although the hotel's approach to noise disturbances was lacking. The dining options were good but slightly pricey. Facilities were standard.
Rooms
5.0
My room faced the neighboring building and was too warm without working air conditioning. The noise from the night club kept me up even with the window closed.
Service
7.0
The staff were friendly and checked me in early. However, their solution to noise issues was inadequate.
Location
8.0
The hotel is well-situated near attractions and transport links but is located on a big hill.
Dining
7.0
The dining options were good but slightly expensive compared to other places.
Facilities
6.0
Facilities were standard.
John
United States,
January
2024
7.6/10
My stay at the hotel was both impressive and disappointing. The room was spacious and comfortable, but the noise from the nightclubs was unbearable at night. The service was friendly and helpful, especially with the little gifts for the children. The location was excellent for exploring the city, close to major sights but also a bit noisy. The dining experience was enjoyable but limited in options. Overall, a mixed experience with some standout positives and negatives.
Rooms
7.0
The room was spacious and comfortable despite the noise from the nightclubs.
Service
9.0
The staff were friendly and helpful, going above and beyond for us.
Location
8.0
The hotel's location was excellent for exploring the city and visiting key attractions.
Dining
7.0
The dining experience was enjoyable but with limited options available.
Facilities
7.0
The facilities were adequate for our needs during our stay.
Clyde
United States,
January
2024
8.4/10
My stay at the hotel was lovely. The rooms were very nicely appointed and came complete with robes and slippers, which added a nice touch. However, the noise from a nearby night club was quite bothersome at 2 am, even with the window closed. On the upside, the room was large and very comfortable in terms of temperature, and the Wi-Fi connection was reliable throughout the hotel.
Rooms
8.0
The rooms were nice and spacious, but unfortunately, the noise from a nearby bar made it very loud at night.
Service
9.0
The service was exceptional, with the staff being helpful and friendly, especially David who went above and beyond to assist me during my stay.
Location
9.0
The location of the hotel was fantastic, convenient to both the old town and Museum district, making it easy to explore Bilbao's main tourist attractions.
Dining
7.0
The dining experience was good overall, with plenty of choices to satisfy different preferences. However, some found it to be a bit overpriced.
Facilities
9.0
The hotel offered a range of facilities, including room service, laundry, and tours/ticket assistance, ensuring a comfortable stay for guests.
Geoffrey
United Kingdom,
January
2024
9.0/10
I had an amazing stay at this hotel. The room was clean, large, and comfortable, perfect for my business needs after meetings. The service was exceptional, with friendly and helpful staff. The location was outstanding, minutes away from major attractions in Bilbao. The dining experience was satisfying with a nice selection of breakfast items. Overall, a great value for money.
Rooms
9.0
The room was spacious, clean, and very comfortable, exceeding European standards.
Service
9.0
The staff were professional, friendly, and extremely helpful throughout my stay.
Location
10.0
The hotel's location is superb, situated between the Guggenheim Museum and the old town, making it convenient to explore Bilbao.
Dining
8.0
The dining experience was great, offering a variety of fresh breakfast options.
Facilities
Marc
United States,
January
2024
8.8/10
I had a mixed experience at the hotel. On the bright side, the location was fantastic, right in the heart of the city, close to major attractions, bars, and restaurants. However, the room faced a noisy street due to a club nearby, and the lack of natural light coming in made the room feel a bit dim. Despite these drawbacks, the room size was reasonable.
Rooms
7.0
My room was quiet and comfortable, but the noise from the street with the dancing club was quite bothersome during the night. The small window didn't let much light in, which was a bit disappointing.
Service
10.0
The service at the hotel was exceptional. The staff members were super friendly, helpful, and courteous throughout my stay. They were always there to assist with a smile, making my experience fantastic.
Location
9.0
The hotel's location was perfect for exploring the city. It was centrally located, allowing easy access to the main tourist spots, bars, restaurants, and shopping areas. Being close to the Guggenheim Museum was a definite plus.
Dining
9.0
I enjoyed the dining experience at the hotel. The breakfast offered a variety of delicious options, including fresh squeezed orange juice and fantastic pastries. The quality of the food was top-notch.
Facilities
9.0
The hotel had great facilities to offer such as room service, dry cleaning, housekeeping, and tours/ticket assistance. Everything was well-organized and convenient for guests.
Stuart
United Kingdom,
January
2024
9.0/10
My stay at the hotel was fantastic. The rooms were comfortable and spacious, and the bathroom was excellent. Despite facing a street with a dancing club, the room was still cozy, especially with the additional bed. The service was top-notch, with the staff being extremely friendly and helpful. The location was perfect, within walking distance to many attractions and amenities. The dining options were varied, catering to different tastes. Overall, a great value for the price.
Rooms
9.0
I loved the room; it was spacious and comfortable, with a great bathroom.
Service
9.0
The staff was incredibly friendly and welcoming, making my stay memorable.
Location
10.0
The location couldn't have been better, close to major attractions and amenities.
Dining
8.0
The dining experience was good with a wide selection to choose from.
Facilities
9.0
The hotel facilities were excellent, catering to all my needs during my stay.
friendly staff
facing a street with a dancing club
Emily
United States,
January
2024
8.6/10
The hotel's location was central, close to vibrant nightlife and cultural destinations. The rooms were modern, though some were small with limited seating. The service provided by the staff was exceptionally helpful. The dining options were good, offering a pleasant way to start the day. The hotel facilities were impressive, catering to various needs.
Rooms
8.0
The rooms were nice and modern with large windows, offering plenty of light.
Service
9.0
The staff, especially at the reception, were exceptionally helpful and polite.
Location
9.0
The hotel was centrally located, making it easy to explore the city on foot and enjoy nearby attractions.
Dining
8.0
The breakfast options were good, with a variety of hot and cold items to choose from.
Facilities
9.0
The hotel facilities were well-maintained and offered room service, dry cleaning, and laundry services.
Frederick
United Kingdom,
December
2023
8.8/10
My stay at the hotel was fantastic! The rooms were clean, spacious, and had everything I needed, including a safe and a hairdryer. The bed was comfortable, and the room was well equipped with facilities like an electric kettle and coffee. The service was efficient, and the staff were very kind and helpful. The location was superb, offering easy access to most tourist attractions in Bilbao. The dining experience was good, with a nice variety of options available. Overall, a great value for money.
Rooms
9.0
The rooms were clean, spacious, and had everything I needed. The bed was good, and there was ample space.
Service
8.0
The service was efficient, and the staff were very kind and helpful.
Location
10.0
The location was superb, offering easy access to most tourist attractions in Bilbao.
Dining
8.0
The dining experience was good, with a nice variety of options available.
Facilities
9.0
The facilities were excellent with everything I needed for a comfortable stay.
Julian
United States,
September
2023
7.8/10
I had a mixed experience at the hotel. The rooms were very clean and spacious, but the noise from the street was bothersome at night, and the setup of the bathroom was uncomfortable. On the bright side, the location was incredibly convenient, near both the new town and the old town, with easy access to all the main attractions. The dining options were below my expectations, but the service was top-notch, especially the helpful reception staff. Overall, a decent stay with its ups and downs.
Rooms
8.0
The rooms were very well isolated, clean, and spacious with a big comfortable bed.
Service
9.0
The staff was very friendly and accommodating, although entering the room early in the morning was a slight inconvenience.
Location
9.0
The hotel's location was excellent, near both the new and old town, within walking distance to all major tourist spots.
Dining
6.0
The dining experience was below my expectations, but there were plenty of great restaurants nearby to explore.
Facilities
7.0
The hotel offered basic facilities, nothing extraordinary but satisfactory for a comfortable stay.
Convenient Location
Disappointing Dining
Janet
United Kingdom,
June
2023
8.6/10
The hotel's location is excellent, within walking distance to major attractions, bars, and restaurants. The rooms, although spacious and well-maintained, may lack natural light; the temperature control offers a cozy atmosphere. The service is friendly and accommodating, making for a pleasant stay overall.
Rooms
8.0
The rooms on -1, despite facing a wall, are spacious and well maintained. The temperature control adds a nice touch despite limited natural light.
Service
9.0
The staff was always there for me, friendly, and even allowed an early check-in to store luggage. Their friendly and helpful demeanor enhanced my stay.
Location
9.0
The hotel's location is superb, close to various attractions and a delightful 10-minute walk along the river to museums and downtown areas. Plenty of dining options and easy access to key spots add to the convenience.
Dining
7.0
The dining experience was good, offering a variety of quality options like fresh squeezed orange juice and made-to-order omelettes.
Facilities
8.0
John
United States,
June
2023
7.6/10
The hotel is conveniently located in the city center of Bilbao, offering a diverse array of high-quality amenities. The rooms are modern, clean, and of a good size, though the air could use some freshening up at times. The staff were friendly and helpful, although there were instances of some minor lapses in service. The dining options, while accommodating, may fall slightly below expectations. Overall, the hotel provides a comfortable stay with a great location for exploring the city.
Rooms
8.0
The rooms were great, very clean and modern, and a good size. Just needed a bit of fresh air once in a while.
Service
7.0
The staff were always friendly and eager to assist, but there were a few instances where our 'Do Not Disturb' sign was overlooked. They did not consistently acknowledge our presence, except during check-in and check-out procedures.
Location
9.0
The location is excellent, right in the city center of Bilbao, making it convenient for sightseeing. The hotel is modern, clean, and staffed with friendly personnel.
Dining
7.0
The dining options were good and able to cater to different tastes, but I found the cost slightly on the higher side. The availability of organic fruits was a nice touch.
Facilities
7.0
The hotel facilities were satisfactory, providing the necessary amenities for a comfortable stay.